TY - BOOK AU - Kouzes,James M. AU - Posner,Barry Z. AU - Peters,Tom TI - Credibility: how leaders gain and lose it, why people demand it SN - 155542550X (hbk.) PY - 1993/// CY - San Francisco PB - Jossey-Bass Publishers KW - Leadership KW - Executive ability KW - Interpersonal relations ER -