TY  - BOOK
AU  - Cortes,Pablo
TI  - Online dispute resolution for consumers in the European Union
SN  - 9780415562072 (hbk.)
PY  - 2011///
CY  - London
PB  - Routledge
KW  - Arbitration and award
KW  - European Union countries
KW  - Data processing
KW  - Dispute resolution (Law)
KW  - Electronic commerce
KW  - Law and legislation
N1  - Includes bibliographical references and index
ER  -