Cortes, Pablo. <br/><br/>
Online dispute resolution for consumers in the European Union / 
Pablo Cortes. 
 - London :  Routledge,  2011. 
 - xxi, 260 p. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780415562072 (hbk.)  RM384.75 0415562074 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Arbitration and award--Data processing.--European Union countries<br/>Dispute resolution (Law)--Data processing.--European Union countries<br/>Electronic commerce--Law and legislation--Data processing.--European Union countries