d'Agenais, Jean Creating effective manuals / Jean d'Agenais, John Carruthers - Cincinnati : South-Western Pub., 1985 - 274 p. : ill. ; 24 cm. - Professional development series . Includes index Bibliography : p. 259-266. ISBN: 0538212004 LCCN: 8-450275 Subjects--Topical Terms: Administrative manuals