TY  - BOOK
AU  - Hynes,Geraldine E.
TI  - Managerial communication: strategies and applications 
SN  - 9780073377759 (hbk.)
PY  - 2011///
CY  - New York
PB  - McGraw-Hill/Irwin
KW  - Communication in management
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -