The handbook of global user research - Schumacher, Robert M. (Burlington, MA : Morgan Kaufmann, 2010)
Foundations and definition -- Project management -- Preparation -- Fieldwork -- Analysis and reporting -- Global user research methods -- User research throughout the world -- The role of professional organizations in user research -- The impact of culture on user research -- Closing thoughts.
Includes bibliographical references and index.
Keywords: Industrial design -- Research -- Handbooks, manuals, etc; Industrial design -- Psychological aspects -- Handbooks, manuals, etc; User interfaces (Computer systems) -- Research -- Handbooks, manuals, etc; Project management -- Handbooks, manuals, etc