TY - BOOK AU - Arina Anis Azlan TI - A comparison of consumer judgment towards the organised word of mouth practice in commercial and non-profit organisations PY - 2009/// CY - Melbourne, Australia PB - RMIT University KW - Word-of-mouth advertising KW - Communication in marketing KW - Advertising N1 - Koleksi Laporan Penyelidikan UKM; References : p. 27 - 32 ER -