TY - BOOK AU - Nicholas,David AU - Herman,Eti TI - Assessing information needs in the age of the digital consumer SN - 9781857434873 (pbk.) PY - 2009/// CY - London PB - Routledge KW - Information services KW - Evaluation KW - Information resources management KW - Library users KW - Effect of technological innovations on N1 - Includes bibliographical references (p. [158]-171) and index ER -