Locker, Kitty O. <br/><br/>
Business and administrative communication / 
Kitty O. Locker, Donna S. Kienzler 
 - 9th ed. 
 - New York :  McGraw-Hill/Irwin,  2010 
 - xxxi, 720 p. :  col. ill. ;  29 cm. 
<br/><br/>Includes bibliographical references and indexes 
<br/><br/><label>ISBN: </label>9780073377803  RM578.69 0073377805 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Communication in management