TY  - ADVS
ED  - Kantola Productions
TI  - The customer service connection
PY  - 1994///
CY  - Mill Valley, CA
PB  - Kantola Productions
KW  - Customer services
KW  - Teams in the workplace
KW  - Management
N1  - H-73089
N2  - Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers
ER  -