TY  - BOOK
AU  - Krames,Jeffrey A.
TI  - The Welch way: 24 lessons from the world's greatest CEO 
SN  - 0071387501
PY  - 2002///
CY  - New York
PB  - McGraw-Hill
KW  - Performance standards
KW  - Performance
KW  - Evaluation
N1  - Record to be deleted
ER  -