Mitchell, Jack <br/><br/>
Hug your customers :  the proven way to personalize sales and achieve astounding results / 
Jack Mitchell 
 - New York :  Hyperion,  2003 
 - xvi, 283 p. ;  21 cm. 
<br/><br/><label>ISBN: </label>1401397743  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Selling<br/>Success in business