Heritage, John Talk in action : interactions, identities, and institutions / John Heritage and Steven Clayman - Malden, Mass. : Wiley-Blackwell, 2010 - 312 p. ; 25 cm. - Language in society . Includes bibliographical references and index ISBN: 9781405185509 (hardcover : alk. paper) 9781405185493 (pbk. : alk. paper) RM116.51 Subjects--Topical Terms: Conversation analysisDialogue analysis