Service Science, Management and Engineering Education for the 21st Century [electronic resource] /
edited by Bill Hefley, Wendy Murphy.
- Boston, MA : Springer Science+Business Media, LLC, 2008.
- 384 p. : ill., digital ; 24 cm.
- Service Science: Research and Innovations in the Service Economy, 1865-4924 .
Database management. Economics/Management Science. Business Information Systems. Business/Management Science, general. Computing Milieux. Management of Computing and Information Systems. Technology Management. The Computing Profession.