Fearn-Banks, Kathleen <br/><br/>
Crisis communications :  a casebook approach / 
Kathleen Fearn-Banks 
 - 3rd ed. 
 - Mahwah, N. J. :  Lawrence Erlbaum Associates, Inc.,  2007 
 - xx, 385 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references (p. 369-377) and index 
<br/><br/><label>ISBN: </label>0805857729 (hbk.) 0805857737 (pbk.) 9780805857726 (hbk.) :  RM257.22 9780805857733 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public relations--Management--Case studies<br/>Crisis management--Case studies<br/>Advertising--Case studies