TY - BOOK AU - Abdul Mua'ti @ Zamri Ahmad TI - Protokol dalam ucapan rasmi SN - 9789834603588 PY - 2009/// CY - Kuala Lumpur PB - Dewan Bahasa dan Pustaka KW - Public speaking KW - Speeches, addresses, etc KW - Etiquette KW - Malaysia KW - Manners and customs KW - Precedence KW - Government etiquette KW - Masters of ceremonies N1 - Bibliografi : p. 161-162 ER -