Santun bertamu darjat berzaman : komemoratif sedekad (1998-2008) sistem pengurusan kualiti Perpustakaan Sultanah Zanariah = Commemorative of a decade (1998-2008) : quality management system Perpustakaan Sultanah Zanariah - Kamariah Nor Mohd. Desa; Khalid Mazlan; Universiti Teknologi Malaysia; Perpustakaan Sultanah Zanariah; Universiti Teknologi Malaysia. Perpustakaan Sultanah Zanariah (Skudai, Johor : Universiti Teknologi Malaysia, 2008)
Keywords: Universiti Teknologi Malaysia. -- Perpustakaan Sultanah Zanariah -- History; Academic libraries -- Johor -- History; Libraries -- quality control; Total quality management