Newman, Janet <br/><br/>
Publics, politics and power :  remaking the public in public services / 
Janet Newman and John Clarke 
 - Los Angeles :  SAGE,  2009 
 - viii, 221 p. :  ill. ;  24 cm. 
<br/><br/>References : p. 189-221 
<br/><br/><label>ISBN: </label>9781412948456  RM116.33 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration<br/>Social policy