TY  - BOOK
ED  - Organisation for Economic Co-operation Development
TI  - Rethinking e-government services: user-centred approaches
T2  - OECD e-government studies
SN  - 9789264059405
PY  - 2009///
CY  - Paris
PB  - OECD
KW  - Internet in public administration
KW  - OECD countries
N1  - Also available in French: Repenser les services d'administration électronique : approches centrées sur les usagers; Includes bibliographical references
UR  - http://www.sourceoecd.org/governance/9789264059405
ER  -