Putting the care in health care :  improving the patient experience / 
editor Audrie Bretl 
 - Illinois :  Joint Commission Resources,  2009 
 - xi, 135 p. :  ill. ;  25 cm. 
<br/><br/><label>ISBN: </label>9781599403014  RM287.18 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Patient Care--United States
<br/><br/><label>National Library of Medicine Call No.: </label>WX162  / .P988 2009 9