TY - BOOK AU - Ab. Aziz Yusof TI - Effective performance appraisal: a key performance indicator (KPI) towards organisational excellence SN - 9789833718504 PY - 2009/// CY - Shah Alam, Selangor PB - Arah Publications KW - Employees KW - Rating of KW - Performance standards KW - Measurement KW - Personnel management KW - Work measurement N1 - Bibliography : p. [235]-253 ER -