Basu, Ron <br/><br/>
Implementing Six Sigma and lean :  a practical guide to tools and techniques / 
Ron Basu 
 - Oxford, United Kingdom :  Elsevier/Butterworth-Heinemann,  2009 
 - xi, 342 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>9781856175203  RM189.58 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sigma (Quality control standard)<br/>Total quality management<br/>Total quality control