Gross, Donald <br/><br/>
Fundamentals of queueing theory / 
Donald Gross, John F. Shortle, Carl M. Harris 
 - 4th ed. 
 - Hoboken, New Jersey :  John Wiley & Sons, Inc., Publication,  2008 
 - xiii, 500 p. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780471791270 (cloth)  RM423.58 
<br/><br/><label>LCCN: </label>2008-003734 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Queuing theory