Handbook of risk and crisis communication / 
Robert L. Heath and H. Dan O'Hair, editors 
 - New York, NY :  Routledge,  2009 
 - 683 p. ;  26 cm. 
<br/><br/><label>ISBN: </label>9780805857771  RM842.80 9780805857788 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Risk management--Handbooks, manuals, etc.<br/>Crisis management--Handbooks, manuals, etc.<br/>Emergency management--Handbooks, manuals, etc.<br/>Communication in management--Handbooks, manuals, etc.