Public management and governance / 
edited by Tony Bovaird and Elke Loffler 
 - 2nd ed. 
 - Abingdon, Oxon :  Routledge,  2009 
 - xxiii, 374 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references (p. 343-362) and index 
<br/><br/><label>ISBN: </label>9780415430425  RM511.70 9780415430432 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration<br/>Government productivity<br/>Legitimacy of governments<br/>Public administration--Citizen participation