TY  - BOOK
AU  - Crandall,Richard E.
AU  - Crandall,William
TI  - New methods of competing in the global marketplace: critical success factors from service and manufacturing 
T2  - Series on resource management
SN  - 9781420051261
PY  - 2008///
CY  - Boca Raton, FL
PB  - CRC Press/Taylor & Francis Group
KW  - Management
KW  - Manufacturing industries
KW  - Service industries
N1  - Includes bibliographical references and index
ER  -