Marr, Bernard. <br/><br/>
Managing and delivering performance :  [how government, public sector and not-for-profit organizations can measure and manage what really matters] / 
by Bernard Marr. 
 - Oxford :  Butterworth-Heinemann/Elsevier,  2009. 
 - xii, 295 p. :  ill., maps ;  23 cm. 
<br/><br/> Subtitle from cover. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780750687102  RM178.32 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration.<br/>Performance standards--Management.<br/>Strategic planning.<br/>Organizational effectiveness.<br/>Public administration--Case studies.