TY  - BOOK
ED  - Harvard Business School Publishing Corporation
TI  - Harvard business review on retailing and merchandising
T2  - A harvard business review paperback
SN  - 9781422145920 (pbk.)
PY  - 2008///
CY  - Boston, Mass.
PB  - Harvard Business School Pub.
KW  - Retail trade
KW  - Management
KW  - Merchandising
KW  - Marketing
KW  - Customer services
N1  - Includes index
ER  -