Working through conflict : strategies for relationships, groups, and organizations - Folger, Joseph P., 1951-; Poole, Marshall Scott, 1951-; Stutman, Randall K., 1957- (Boston, Mass : Pearson Education, 2009)
Includes bibliographical references (p. 288-304) and index
Keywords: Social conflict; Conflict (Psychology); Conflict management; Social interaction; Interpersonal conflict