Kotler, Philip

Strategic marketing for health care organizations : building a customer-driven health system / Philip Kotler, Joel Shalowitz and Robert J. Stevens - San Francisco : Jossey-Bass, 2008 - xx, 556 p. : ill. ; 24 cm.

9780787984960 RM255.63


Marketing of Health Services--methods
Consumer satisfaction


United States

W74.AA1 / .K87s 2008 9HUKM