Amizawati Mohd. Amir <br/><br/>
Performance measurement system design in service organizations in Malaysia  / 
Amizawati Mohd Amir 
 -  2008 
 - xvi, 414 p. :  ill. ;  30 cm. 
<br/><br/>Thesis (Ph. D.) - International Islamic University, 2008 
<br/><br/>Bibliografi : p. (329-357) 
<br/><br/><label>ISBN: </label>Hadiah 
<br/><br/><label>Subjects--Corporate Names: </label><br/>International Islamic University Malaysia--Dissertations
<br/><br/><label>Subjects--Topical Terms: </label><br/>Performance standards<br/>Service industries--Quality control<br/>Organizational effectiveness--Measurement<br/>Performance--Measurement