Nierenberg, Gerard I. <br/><br/>
The complete negotiator / 
by Gerard I. Nierenberg 
 - London :  Souvenir Press ,  1986 
 - 345 p. ;  24 cm. 
<br/><br/>p. 329 
<br/><br/><label>ISBN: </label>0285628259 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation