Marketing the e-business /
by Lisa Harris and Charles Dennis.
- 2nd ed.
- New York : Routledge, 2008.
- xx, 341 p. : ill. ; 23 cm.
- Routledge e-business series. .
Includes bibliographical references and index.
History, definitions. and frameworks -- The e-business environment -- E-marketing research -- E-marketing strategy -- Consumer behaviour and e-segmentation -- Customer relationship marketing -- Multi-channel marketing -- Online branding -- Online marketing communications -- E-retailing : from'clicks' to'clicks and bricks?' -- Strategic planning for e-marketing -- The future of e-marketing.