Workplace violence in services sectors and measures to combat this phenomenon 

 - International Labour Office  Geneva  2004 
 - xv, 30 p. :  18 cm. 
 - ILO code of practice .
<br/><br/><label>ISBN: </label>922115288X  RM 120.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Violence in the workplace