TY  - BOOK
AU  - Khairul Nizam Zainal Badri,
TI  - 20 jam mengenali eCRM
SN  - 9833526640
PY  - 2007///
CY  - Batu Caves, Selangor
PB  - Venton Publishing
KW  - Electronic commerce
KW  - Retail trade
ER  -