Khairul Nizam Zainal Badri, 1975- 20 jam mengenali eCRM / Dua puluh jam mengenali eCRM Khairul Nizam Zainal Badri - Batu Caves, Selangor : Venton Publishing, 2007 - ii, 68 p. ; 25 cm. ISBN: 9833526640 9789833526642 RM12.00 Subjects--Topical Terms: Electronic commerceRetail trade