TY - BOOK AU - Humby,Clive AU - Hunt,Terry AU - Phillips,Tim TI - Scoring points: how Tesco continues to win customer loyalty SN - 9780749453381 (pbk.) PY - 2007/// CY - London PB - Kogan Page KW - Tesco (Firm) KW - History KW - 20th century KW - Customer loyalty programs KW - Case studies N1 - Includes index ER -