TY - BOOK AU - Cook,Sarah TI - The essential guide to employee engagement: better business performance through staff satisfaction SN - 9780749449445 (pbk.) PY - 2008/// CY - London PB - Kogan Page KW - Job satisfaction KW - Personnel management N1 - Includes bibliographical references (p. [216]-221) and index UR - http://www.loc.gov/catdir/enhancements/fy0837/2008011170-t.html ER -