Cook, Sarah, 1955- The essential guide to employee engagement : better business performance through staff satisfaction / Sarah Cook - London : Kogan Page, 2008 - x, 230 p. : ill. ; 24 cm. Includes bibliographical references (p. [216]-221) and index ISBN: 9780749449445 (pbk.) RM157.50 0749449446 (pbk.) Subjects--Topical Terms: Job satisfactionPersonnel management