TY  - BOOK
AU  - Zhu,Joe
TI  - Quantitative models for performance evaluation and benchmarking: data envelopment analysis with spreadsheets and DEA Excel Solver 
SN  - 1402070829 (hbk.)
PY  - 2003///
CY  - New York
PB  - Kluwer Academic
KW  - Organizational effectiveness
KW  - Benchmarking (Management)
KW  - Industrial management
KW  - Mathematical models
N1  - Book is accompanied by 1 computer laser optical disc, entitled'Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets and DEA Excel Solver' bearing the same call number and available at Bahagian Koleksi Media; Includes bibliographical references (p. [285]-290) and index; One CD-ROM in pocket attached in inside back cover
UR  - http://www.loc.gov/catdir/enhancements/fy0813/2003268638-t.html
ER  -