Zhu, Joe, 1968-

Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets and DEA Excel Solver / by Joe Zhu - New York : Kluwer Academic, 2003 - xxiii, 297 p. : ill. ; 24 cm. + 1 computer laser optical disc - International series in operations research & management science ; 51 .

Book is accompanied by 1 computer laser optical disc, entitled'Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets and DEA Excel Solver' bearing the same call number and available at Bahagian Koleksi Media

Includes bibliographical references (p. [285]-290) and index

One CD-ROM in pocket attached in inside back cover


System requirements for accompanying floppy disk: DEA Excel Solver.xla ; requires Excel 97 or later versions

1402070829 (hbk.) 9781402070822 (hbk.) RM524.70


Organizational effectiveness
Benchmarking (Management)
Industrial management--Mathematical models