TY - BOOK AU - Bailey,Edward P. TI - Writing & speaking at work: a practical guide for business communication SN - 0131881302 (pbk.) PY - 2008/// CY - Upper Saddle River, N. J. PB - Pearson/Prentice Hall KW - Business communication KW - Handbooks, manuals, etc KW - Business writing KW - Public speaking N1 - Includes indexes UR - http://www.loc.gov/catdir/toc/ecip078/2007001602.html ER -