Nunnally, Elam <br/><br/>
Communication basics for human service professionals 
Elam Nunnally, Caryl Moy 
 - Newbury Park  Sage Publications  1989 
 - 171 p. : ill. ; 22 cm. 
 - Sage human services guides  56 .
<br/><br/>p. 167-168 
<br/><br/><label>ISBN: </label>0803931182  RM45.60 
<br/><br/><label>LCCN: </label>88-31832 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in human services