Effective communication the helping interview / [videorecording] : Helping interview [videorecording] produced by Concept Media ; directed by Thomas Walters ; research & script, Janet Dignam - New York, NY : Insight Media, 2004 - 1 videodisc (DVD) (20 min.) : sd., col. ; 12 cm.

Title from title screen

Opening, questioning and use of silence part 2.

Illustrates effective communication techniques necessary for nursing professionals. This part 2, presents techniques for handling both the client-initiated interview and the professional-initiated interview, as well as opening, questioning and the use of silence

RM1151.70


Nurse and patient
Communication in nursing
Interpersonal communication
Interviewing