Effective communication the helping interview / [videorecording] :
Helping interview [videorecording]
produced by Concept Media ; directed by Thomas Walters ; research & script, Janet Dignam
- New York, NY : Insight Media, 2004
- 1 videodisc (DVD) (20 min.) : sd., col. ; 12 cm.
Title from title screen
Opening, questioning and use of silence part 2.
Illustrates effective communication techniques necessary for nursing professionals. This part 2, presents techniques for handling both the client-initiated interview and the professional-initiated interview, as well as opening, questioning and the use of silence
RM1151.70
Nurse and patient Communication in nursing Interpersonal communication Interviewing