TY - BOOK AU - Pelote,Vincent P. AU - Route,Lynne TI - Masterpieces in health care leadership: cases and analysis for best practice SN - 9780763738808 PY - 2007/// CY - Sudbury, Mass. PB - Jones and Bartlett Publishers KW - Health services administration KW - Leadership KW - Personnel Management KW - methods KW - Staff Development N1 - Includes bibliographical references (p. 285-288) and index; Background -- Research methods -- Data analysis -- How to read these stories -- The pilot -- The listening business -- A culture of coaching and developing others -- The power of storytelling -- Lead or get out of the way -- Establishing trust through consistency -- Connecting to a vision -- Meritocracy -- Thinking strategically -- Thematic summary ER -