Masterpieces in health care leadership : cases and analysis for best practice - Pelote, Vincent P.; Route, Lynne (Sudbury, Mass. : Jones and Bartlett Publishers, 2007)
Background -- Research methods -- Data analysis -- How to read these stories -- The pilot -- The listening business -- A culture of coaching and developing others -- The power of storytelling -- Lead or get out of the way -- Establishing trust through consistency -- Connecting to a vision -- Meritocracy -- Thinking strategically -- Thematic summary
Includes bibliographical references (p. 285-288) and index
Keywords: Health services administration; Leadership; Personnel Management -- methods; Staff Development -- methods