Service Enterprise Integration An Enterprise Engineering Perspective - Hsu, Cheng; SpringerLink (Online service) (Boston, MA : Springer Science+Business Media, LLC, 2007)
Keywords: Service industries -- Information technology; Service industries -- Technological innovations; Information technology -- Management; New business enterprises -- Management -- Decision making; Management information systems; Knowledge management; Economics/Management Science; Business Information Systems; Electronic Commerce/e-business.; Operations Research/Decision Theory; Organization/Planning.; Management; Production/Logistics.