TY  - BOOK
AU  - Evans,D.R.
TI  - Essential interviewing: a programmed approach to effective communication 
SN  - 9780495095118 (pbk.) :
PY  - 2008///
CY  - Belmont, CA
PB  - Thomson-Brooks/Cole
KW  - Interviewing
KW  - Programmed instruction
KW  - Interpersonal communication
ER  -