Essential interviewing :  a programmed approach to effective communication / 
David R. Evans ... [et al.] 
 - 7th ed. 
 - Belmont, CA :  Thomson-Brooks/Cole,  2008 
 - 304 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>9780495095118 (pbk.) :  RM259.75 0495095117 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interviewing--Programmed instruction<br/>Interpersonal communication--Programmed instruction