TY  - BOOK
AU  - 
TI  - Ask the right question!: how to get what you want every time and in any situation 
SN  - 0070187231 (alk. paper)
PY  - 1998///
CY  - New York
PB  - McGraw Hill
KW  - Business communication
KW  - Questioning
KW  - Conversation
N1  - Includes bibliographical references (p. 177) and index
UR  - http://www.loc.gov/catdir/description/mh031/96046516.html
ER  -